Returns and Refunds

We want you to love shopping with She Who Pears Wins, including if you need to return your order.  We shop online too and there's nothing like a frustrating returns policy to take the fun out of it!  We therefore offer the following hassle free returns policy:

SUMMARY 

Unworn clothes can be returned for any reason for a full refund within 28 days of receipt.

Customers pay the shipping for returned goods.

The details are listed below. If you have any questions that aren't covered by the following, please use the contact form to ask.

UK RETURNS

What does it cost?
Customers pay for returns. We recommend using Royal Mail's second class signed for service, which will cost approximately £4.20, however you are welcome to use a different delivery service if preferred. You may also return goods in person to the address below; please contact us to arrange a time.

What items can I return?
You can return anything purchased from www.shewhopearswins.co.uk for any reason for a full refund providing the labels have not been removed and the item is in a resaleable condition.

Please ensure goods are packaged adequately and labelled properly. We recommend you use the original mailing bag.

How long have I got to return goods?
Please return unwanted goods within 28 days of you receiving them.  We will refund you within 14 calendar days of receipt of goods.

How do I return goods?
Please send your goods to:

She Who Pears Wins
25 Bellman Avenue
Gravesend
Kent
DA12 1RF

Please ensure you retain your receipt from the Post Office until we refund you. 

INTERNATIONAL RETURNS

What does it cost?
International customers pay for their own returns. The cost varies by country.

What items can I return?
You can return anything purchased from www.shewhopearswins.co.uk for any reason for a full refund providing the labels have not been removed and the item is in a resaleable condition.

Please ensure goods are packaged adequately and labelled properly. We recommend you use the original mailing bag.

How long have I got to return goods?
Please return unwanted goods within 28 days of you receiving them.  We will refund you within 14 calendar days of receipt of goods.

How do I return goods?
Please email us at hello@shewhopearswins.co.uk to let us know you will be returning some or all of your order. We strongly recommend tracked or signed for delivery to ensure goods arrive.

We cannot be held responsible for any returned goods lost in transit.  We therefore recommend sending items by a tracked or signed delivery method.